| | | | | | |
| Contact Us If you need to reach us, please email using this contact form: click here, alternatively, you can call on +44 (0) 78 1244 8082 or fax us on +44 (0) 23 9282 3011.
|
|
| Terms and Conditions Below are extracts from our Terms and Conditions. Our full Terms and Conditions can be found here.
|
|
| Credit Card Security We accept VISA, MasterCard, Switch, Delta and Amercian Express cards through PayPal.

All credit/charge/payment card transactions are processed by PayPal. This means that a Secure Server is used and all transactions that take place between your browser and the server are encrypted. Nobody is able to obtain your card details or other information.
Of equal importance is the security which surrounds the payment system. By making use of PayPal we have the most sophisticated online trading system available. It allows us safely to process your credit card payment.
No personal or financial details are left unencrypted on a remote server and such details are never sent by Internet email.
|
|
| Guarantee We guarantee that each item is described as accurately as possible and that we declare any imperfections of which we are aware. Part of the joy of owning antiques is to see the marks that time has inflicted. However, should you be dissatisfied, then please contact us to discuss the matter further. Our returns policy is contained below.
|
|
| Returns Policy We understand that buying antiques is a matter of personal taste. Therefore we offer a returns policy so that you may return any goods you find not to your liking.
You must email us within 7 working days of receipt to confirm that you are returning goods.
For customers within the EU:
All postage, packing and insurance charges for the returned items will be at your cost and responsibility. Upon receipt of the items in the same condition in which they left us, you will receive within 30 days a full refund.
For customers outside the EU:
Because of the higher shipping charges involved, all shipping charges (e.g. postage, packing, insurance, customs, etc.) for the returned items will be at your cost and responsibility. Upon receipt of the items in the same condition in which they left us, you will receive within 30 days a full refund of the item price (less any charges incurred during shipping).
|
|
| Shopsafe
We are listed on the Shopsafe website. Shopsafe lists secure and approved on-line shopping sites.
|
| | | | | | |